What does the client’s business do?
Our client’s company provides a range of digital marketing services specifically tailored for dental practices. Their offerings include, among other things:
- Search Engine Optimization (SEO): Enhancing the visibility of dental practices on search engines to attract more local patients.
- Pay-Per-Click (PPC) Advertising: Managing targeted ad campaigns to generate leads and drive traffic to dental websites.
- Website Design and Development: Creating and optimizing user-friendly websites that effectively represent dental practices.
- Social Media Marketing: Developing and executing strategies to engage with potential patients on social media platforms.
These services are designed to help dental professionals grow their online presence and attract more clients.
What were the requirements?
The client was looking for a candidate to excel in the following aspects:
- Communication: Possess exceptional written and verbal English communication skills, with the ability to present information clearly and persuasively to clients.
- Organizational: Demonstrate strong organizational and prioritization abilities, effectively managing multiple client accounts simultaneously.
- Data: Being great at analyzing data, understanding metrics and trends to assess campaign performance and optimize strategies.
- Agency Experience: Prior experience in an agency environment is preferred, with 3+ years of hands-on account management experience.
- Google Ads: Familiarity with Google Ads and a collaborative approach to working with campaign managers are essential.
And all this led us to Valeria.
What were the responsibilities?
As soon as she started she had a presentation and update of the current accounts, not long after she started to assume important responsibilities such as:
- Supervise and coordinate all aspects of assigned client accounts, ensuring each receives personalized attention and effective management.
- Build and maintain strong, trust-based relationships with clients through open communication and a deep understanding of their needs, positioning yourself as a reliable advisor.
- Evaluate campaign performance data to uncover trends and insights, using this information to refine and enhance client strategies for better results.
- Collaborate effectively with campaign managers and other internal teams to ensure the smooth execution of campaigns, aligning efforts with client objectives and addressing any issues that arise.
- Organize and prioritize your workload to meet deadlines consistently, ensuring client expectations are not only met but exceeded.
What was the candidate’s background?
Valeria has a solid track record as a Senior Operations and Strategic Growth Manager and Office Manager, she has demonstrated exceptional skills in financial reconciliation, performance analysis, and strategic supplier relationships. Her success in executing digital marketing strategies across major online marketplaces and managing platforms like Shopify and Simla highlights her proficiency in driving brand growth and operational efficiency.
Her adaptability to remote environments is evident through her seamless implementation of Business Intelligence tools, such as Tableau, and her effective management of various platforms and automation systems. By streamlining processes and enhancing internal communication, she has proven her ability to thrive in dynamic, remote settings while maintaining high performance and efficiency.
How did they find this candidate?
The company used Jules! We help US businesses find, hire, and pay top Latin American talent.
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