How a Digital Design Agency Hired an Executive Assistant for $1,200 a Month

What does the client’s business do?

Our client is a digital design agency based in Austin, Texas that offers branding and landing page design services.

They help transform brands and companies through design and strategy solutions. Some of the services they offer include: branding, landing page design, UX/UI design, pitch deck design, templates, and SEO. For example, they can help create a strong brand identity, design high-converting landing pages that are easy to use and visually appealing.

What were the requirements?

The main requirements for this position were:

• Exceptional Communication Skills: Perfect written English and excellent spoken English are a must.
• Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Proactive Approach: Demonstrated ability to identify and act on opportunities, anticipating the needs of the team.
• Tech-Savvy: Comfortable using CRM systems, email management tools, and other relevant software.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Experience: Prior experience in a similar role, supporting executives or managing administrative tasks, is preferred.

All this took us to Andrea.

What were the responsibilities?

At the beginning, she was responsible for the administrative area: providing general administrative support, preparing reports, processing correspondence and managing files. But as time went by, she also took care of:

• Agenda: Managing executive calendars, scheduling meetings, appointments and travel accurately. including preparing the agenda, coordinating attendees and taking minutes.
• Communications Center: Respond promptly to inquiries on designated channels and act as point of contact between executives and key stakeholders.
• Proposal driver: Creating compelling memos and proposals to attract and secure new leads.
• Social Media Strategist: Manages executives' social media accounts, cultivating a positive online presence. Prepares and edits communications, presentations and other documents to ensure clarity and professionalism.
• Tech Savvy: Proficient in various software (word processing, spreadsheets, databases, presentations) to optimize workflow.

What was the candidate’s background?

Andrea has over 5 years of experience in customer-centric roles covering data entry, customer service and sales development.

The most relevant work experience in her career was her time as a sales development specialist at Google for almost 2 years, where she honed her expertise in Zendesk, B2B Commerce and Microsoft Office customer support software.

This experience extends beyond location, as Andrea has thrived in several remote positions for US-based companies while residing in Uruguay, her native country, demonstrating her adaptability and competence in working across borders.

How did they find this candidate?

The company used Jules! We help US businesses find, hire, and pay top Latin American talent.

Follow to see more success stories from our clients. Schedule a call and save up to 75% per month hiring with us. If you’re looking for marketing specialists, sales talent, customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more we are here to help!

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